I have shopped here in the past, but never needed any assistance until the last time I was there recently. I came in to get some special cat food for my cat who was having a lot of dental surgery. Zack helped me pick out some good, nutritious, and easy to chew dry food for my cat and some treats. He was EXTREMELY HELPFUL, he showed me several different options of food and explain why they were a good choice. I bought one of the bags of dry food he recommended and my cat/cats loved it so much that I went back there the next day and bought it in another flavor. He also gave me a bunch of free samples for my cats to try. Also, Kaylee was VERY HELPFUL and KIND the next day when I returned. I highly recommend this pet shop as they have great quality product, good prices, and WONDERFUL employees that actually WANT to help you. They are super knowledgeable on all the products in the store, very friendly, and very caring.